Price Match Policy
Price Match Promise – Terms & Conditions
At Soho Beds, we’re committed to offering you the best value on our range of products. If you find the same product for less elsewhere, we’ll match the price – it’s our promise to you.
What We’ll Match
We’ll match the price of any identical product that meets the following criteria:
- Same brand, model, and specification as the item sold on Sohobeds.co.uk.
- Sold by a UK-based retailer that has a physical presence or operates an established e-commerce store.
- Available for immediate delivery or the same delivery timeframe as offered by us.
- In stock and available for purchase at the time of the price match request.
How to Request a Price Match
To request a price match, simply contact our team with:
- A link to the competitor’s product page showing the lower price.
- Proof of the price (screenshot, ad, or direct URL).
- Your Sohobeds order number (if already placed).
- Requests must be made within 7 days of placing your order or before purchasing.
Exclusions
Our Price Match Promise does not apply to:
- Auction sites, marketplaces (e.g. Amazon, eBay), or private sellers.
- Clearance, refurbished, ex-display, or open-box products.
- Promotional discounts, voucher codes, or loyalty schemes.
- Pricing errors or obvious misprints.
Other Notes
- The matched price must include all additional costs (e.g. delivery, assembly).
- We reserve the right to verify the lower price and its terms before approving a match.
- Sohobeds reserves the right to decline a price match where we believe the criteria are not met.
- If you think you’ve found a better deal, let us know – we’re here to help you get the best price, every time.